For Faults/Emergencies (24 hour / 7 day service) Ring 1800 372 999 or  if calling from outside Republic of Ireland, phone +353 21 2382410

If you have a general query

You can contact us at 1800 372 757 or +353 21 2386555

Lines are open Monday to Friday 8.30am to 6pm and Saturday 8.30am to 1.30pm .

If possible please have your MPRN number to hand when calling us.


Our target is to have your query addressed within two working days.

Access to Information on the Environment
If you have a query in relation to information on the Environment or the European Communities (Access to Information on the Environment) Regulations 2007-2014 then please click here.


Meter Reading

You can send in a meter reading using this link.

Online form

Or ring our 24 hour automated meter reading service 1800 33 77 77 or +353 21 2386444

You can also text us a reading at 087 9609223 in the format:

MPRN (space) reading

Or Email:

Faults and Outages

For Real Time Information on Faults and Outages go to ESB PowerCheck or with your MPRN you can Report a Fault Online or Check the Outage Status.

For Faults/Emergencies (24 hours/7days service) Ring 1800 372 999 or +353 21 2382410

PowerCheck Outage Map Watch our Videos



Media Enquiries Only