We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
For Faults/Emergencies (24 hour / 7 day service) Ring 1850 372 999 or if calling from outside Republic of Ireland, phone +353 21 2382410
You can contact us at 1850 372 757 or +353 21 2386555
Lines are open Monday to Friday 8.30am to 6pm and Saturday 8.30am to 1.30pm .
If possible please have your MPRN number to hand when calling us.
Our target is to have your query addressed within two working days.
Access to Information on the Environment
If you have a query in relation to information on the Environment or the European Communities (Access to Information on the Environment) Regulations 2007-2014 then please click here.
You can send in a meter reading using this link.
Or ring our 24 hour automated meter reading service 1850 33 77 77 or +353 21 2386444
You can also text us a reading at 087 9609223 in the format:
MPRN (space) reading
Or Email: email@example.com
For Real Time Information on Faults and Outages go to ESB PowerCheck or with your MPRN you can Report a Fault Online or Check the Outage Status.
For Faults/Emergencies (24 hours/7days service) Ring 1850 372 999 or +353 21 2382410