Hello there! How can we help you today?

• You need to set up an account with an Electricity Supplier of your choice.
• Your supplier will ask for your MPRN
• Contact ESB Networks with the RM number from the meter.
• Submit a meter reading from the day you move in.

Notify your Electricity Supplier who will send the amendments to ESB Networks.

For an inspection call:

1800 372 757 or +353 21 2386555

Note: If tree cutting is necessary, we aim to carry out the work within 4 weeks.

To connect your new business in a multi-unit development, follow our step-by-step guide:

Multi-unit development

To connect your new business in a single commercial or industrial unit, follow our step-by-step guide:

Single commercial

You can pay online for your new connection.

Pay Online Now

Alternatively you can also pay via

• Cheque
• Bank Draft
• Postal Order
• Phone
• EFT

Payment must be made before work will start.

More payment options

To connect your home in an estate or apartment block, follow our step-by-step guide:

Connect my home

In emergency cases ONLY we can provide maps for collection. Please call us to arrange this. This service operates Monday to Friday only.

Call

1800 928 960 or +353 (0) 1 8582060

Yes.  Contact Central Network Mapping for details on the terms and conditions of this service.

Call

1800 928 960 or +353 (0) 1 8582060

Maps of ESB Networks underground cables can be obtained from the Central Network Mapping.

Email

dig@esb.ie

Call

1800 928 960 or +353 (0) 1 8582060

We will send you the map within 10 working days. In emergency cases only we can provide maps for collection.

Digging & Excavation Work

Yes you can but it is at your own cost. You must still contact us beforehand as we may need to temporarily disconnect the lines to facilitate the work.

No, there is no charge to you for essential tree cutting.

If you wish to keep the timber our tree cutting contractors will cut up the branches and place them in a suitable a storage area for you. Otherwise they will dispose of the timber themselves.

Complete the attached payment instruction form and return to the above address. Download the Mast Compensation Payment Instruction Form PDF | 622 KB.

The following table indicates the schedule of payments for 2020. These rates are updated each year in line with the Consumer Price Index.

38kV Single Wood Pole

Table 1 - Payment Rates for 38kV Single Wood Pole

Double Wood Poles

Table 2 - Payment Rates for Double Wood Pole

Steel Tower (Angle Mast)

Table 3 - Payment Rates for Steel Tower (Angle Mast)

Download the Mast Compensation Claim Form PDF | 1 MB or  call us 1800 372 757 or +353 21 2386555 to request a copy. Send the completed form to:

Mast Administration

ESB Networks

DAC PO Box 29

Garrycastle

Athlone

Freepost

Co Westmeath

You have entered an incorrect code and need to erase it by pressing the * key.

Bring your Pay As You Go Card or keypad number to your nearest Payzone or PayPoint outlet and top up with the amount you require.

Look for shops with the Payzone or PayPoint signs or contact your electricity supplier.

A Pay As You Go Meter is a meter where you buy your credit and load it into your meter prior to using your electricity.

Pay As You Go Meter

• You will need your contract account number. This is located at the top of your invoice.
• Also include the last 8 digits of the invoice number (top right of invoice).
• You will also need ESB Networks bank details:
  
  IBAN: IE 35AIBK 9320 8681 9005 90
  BIC Code: AIB KIE 2D

You can pay via our online form.

Pay Online

It is very important to attach the counterfoil from the Invoice to accompany your payment.

Call

1800 372 757 or +353 21 238655

Email

esbnetworks@esb.ie

Call

1800 372 757 or +353 21 238655

Email

esbnetworks@esb.ie

You will need to know if your service is overhead or underground.

If you have a voltage problem you may notice such signs as:

• Lights dimming when other appliances are in use
• TV picture not stable when other appliances are in use
• Kettle is slow to boil
• Electrical motors that fail to start first time

Note: These problems can also be experienced if you exceed the capacity of your electricity connection. In this case, you will need to increase the level of your supply. 

The verification code is valid for 5 minutes.

No. Once you have registered online you may apply for multiple connections.

Follow these steps:

1. From the Log In screen, select 'Forgot Password'
2. Enter the email address you used to register
3. Click 'Send Verification Code'
4. Check your email for a verification code. This code will ensure that your data is secure
5. Enter this code into the 'Verification Code' field and select 'Verify Code'
6. Create new password

Domestic and Commercial customers requiring connections for single, or multi-unit developments may apply online, as well as those looking for a change of capacity.

Domestic and Commercial customers can also apply online for reconnections, if the premises has been disconnected for more than 2 years.

You need to register first for Online Connections and you can then access the online application form. You can register for Online Connections here.

You will need an email address that you will use anytime you want to track your application.  Once you have inputted your email address and clicked "Send verification code", you will need to access your email address to input this code on the registration page.  Once the email address and code have been verified you will need to input a secure password.  Your registration will be complete when you click "Register".

You will need an email address that you will use anytime you want to track your application.  Once you have inputted your email address and clicked send verification code, you will need to access your email address to input this code on the registration page Once the email address and code have been verified you will need to input a secure password.  Your registration will be complete when you click Register.

It is not possible to apply online for a generator connection. For information on applying for a generator connection, please visit

Generator Connections

We recommend speaking to your Electrical Contractor before completing the Connection Capacity section of the form to ensure we provide you with an adequate supply.

Your Electrical Contractor will be able to advise you on the capacity/kVA needs for your premises.

OSI map

Scale of 1:2500 is required for rural dwellings and 1:1000 for urban dwellings.

Site Plan

Scale of 1:100 is required for rural dwellings and 1:500 for urban dwellings.

You will be able to track your application once you have submitted a completed form.

Online

Make an Online Payment

Other Options

Payment Options

You may track new connections for single domestic and single commercial premises less than 100 kVA.

No. Those connecting Micro-Generators are not required to apply to the Commission for Regulation of Utilities (CRU).

In order to receive an Authorisation to Construct/Licence to Generate as they are deemed to be automatically authorised and licensed by Order.

Note: such generators are subject to certain terms and conditions as set out in the relevant Orders (S.I. No. 383 of 2008 and S.I. No. 384 of 2008).

For a copy of the Orders:

Visit Cru.ie

No. It is a safety condition that no generator connected to the Electricity Network can operate if the electricity supply is off or de-energised.

It is not obligatory to install an import/Export meter in all circumstances.

We will carry out checks on your existing meter to verify suitability of same. When an Import/Export meter is not installed, you will not be able to apply to a supplier for payment and the exported units are not recorded.

No. Those connecting Micro-Generators are not required to apply to the Commission for Regulation of Utilities (CRU) in order to receive an Authorisation to Construct/Licence to Generate as they are deemed to be automatically authorised and licensed by Order.

Note: such generators are subject to certain terms and conditions as set out in the relevant Orders (S.I. No. 383 of 2008 and S.I. No. 384 of 2008).

cru.ie

The cost of your bill may fall because you may not be drawing as much power from the electricity network as previously.

However, there is no change to your standing charge which remains the same.

Note: Connection charges depend on the connection method that is chosen.

CER approved standard pricing approach for connecting renewable generators to the distribution network:

Download PDF

Charging regime that applies to generators connecting to the network under the Group Processing Approach:

Download PDF

Issues covered:

• Requests for alternative connection methods.
• Impact on generators' connection charges of the non-acceptance of offers by one or more generators in their group.

An Operation and Maintenance Charge is applied to:

• Generators and incorporates maintenance
• Rates
• Operations
• Indirect overheads attributable to maintaining the Facility

Operation and Maintenance Charge:

Download PDF

(PDF | 206 KB)

The Statement of Charges approved by Commission for Electricity Regulation (CER), are applicable to electricity suppliers.

Statement of Charges:

Download PDF

General conditions:

• All import customers with a capacity exceeding 100 kilovolt-amperes (kVA)
• Customers with embedded generation
• Combined Heat and Power (CHP) producers
• Autoproducers

General Conditions for Connection:

Download PDF

(PDF | 340 KB)

Technical conditions:

• Connections for customers connected at Medium Voltage (MV) or 38 kilovolts (kV)
• Customers with embedded generation at Low Voltage (LV), MV, or 38kV

Conditions Governing Connection to the Distribution System:

Download PDF

(PDF | 473 KB)

Other relevant conditions:

Distribution Code:

Distribution Code

(PDF | 1 MB)

Email:

dsogenerators@esb.ie

ESB Networks contact person details will be given at the connection offer stage.

For windfarms greater than 5 Megawatts:

Distribution Code

(PDF | 1 MB)

A Renewable Energy Community means a legal entity:

• Which, in accordance with applicable law, is based on open and voluntary participation, is autonomous, and is effectively controlled by shareholders or members that are located (in the case of SMEs or local authorities) or resident (in the case of natural persons) in the proximity of the ECP project that is owned and developed (or proposed to be owned and developed) by that legal entity;
• The shareholders or members of which are natural persons, SMEs, local authorities (including municipalities), not-for-profit organisations or local community organisations;
• For any shareholder or member (with the exception of “Sustainable Energy Communities” as registered with SEAI), that shareholder or member’s participation does not constitute their primary commercial or professional activity;
• The primary purpose of which is to provide environmental, economic, societal or social community benefits for its shareholders or members or for the local areas where it operates, rather than financial profits;
• In respect of which, each shareholder or member is entitled to one vote, regardless of shareholding or membership interest; and
• Which is, or which has at least one shareholder or member that is, registered as a “Sustainable Energy Community” with SEAI

To apply, a Community-led Project Declaration Form (174 KB) must be completed by a company director (the Applicant). You must also complete either an NC5 application form (413 KB) or an NC5A application form (259 KB). It is important that you complete all relevant sections of the declaration form and the application form. All site details and applicant information should be uniform across both forms. More detailed information on the application process is available on our website at this link.

To apply as a community-led project, your project must:

• Have a Maximum Export Capacity (MEC) greater than or equal to 0.5 MW and less than or equal to 5 MW;
• Utilise one or more of the following renewable energy generation technologies (and not in combination with non-renewable generation technologies); wind turbines (wind), solar photovoltaic panels (solar), hydraulic turbines (hydro) excluding pumped storage, waste to energy projects, biomass projects and biogas projects

In addition, projects meeting the following community-led definition requirements:

(a) at all relevant times, be at least 100%* owned by a Renewable Energy Community (the “Relevant REC”) either by way of (i) a direct ownership of the ECP project’s assets, or (ii) a direct ownership of the shares in the generator; and

(b) at all relevant times, at least 100%* of all expected profits, dividends and surpluses derived from project are returned to the Relevant REC.

The largest generator which can be installed and applied for under the current Mini-Generator Application Form (NC7) (Download PDF | 99 KB) is an Inverter Connected Generator up to 72 amperes (≈17kVA) single phase or 72 amperes (≈50kVA) three-phase. 

It is possible to install a larger generator under alternative application processes. For further information, go to Connect a Renewable and Embedded Generator.  

The cost of your bill may fall because you may not be drawing as much power from the electricity network as previously. However, there is no change to your standing charge which remains the same.

Below is a non-exhaustive list of examples of ESB Networks connection works which may be required in order to connect a Mini-Generator to the electricity network:

• Uprate of a transformer;
• Uprate of a section of overhead line or underground cable

Yes. You can connect a Mini-Generator in parallel with ESB Networks provided the requirements in the document  "Conditions Governing the Connection and Operation of Mini-Generation" are met.

To familiarise yourself with the process, please read the document Conditions Governing the Connection and Operation of Mini-Generation, (Download PDF | 503 KB).

Under the Mini-Generation application process, once ESB Networks is in receipt of the completed Mini-Generation Installation Confirmation Certificate, we will update your MEC and notify your electricity supplier. As ESB Networks are not responsible for the purchase or sale of any electricity you will need to have an agreement with your Electricity Supplier to purchase the electricity exported.

For more information on how and when customers can expect to get paid for export, please see CRU’s website at this link.

No. It is a safety condition that no generator connected to the Electricity Network can operate if the electricity supply is off or de-energised. It is a requirement for this type of connection that the standard controls on the Mini-Generator automatically switch it off when the ESB Networks electricity connection is unavailable.

There is an application fee of €795 plus VAT@23% (€977.85) to apply for a Mini-Generator connection. This fee covers a technical assessment of the Mini-Generator on the electricity network. The technical assessment may determine that there are ESB Networks connection works required to connect the Mini-Generator, the charge of which is to the customer. Any works required will be covered in the connection offer and a down payment request will issue with the connection offer. Payment of the down payment request is required in order to accept the connection offer and proceed with the connection of the Mini-Generator.

ESB Networks DAC are not responsible for the purchase or sale of any electricity. This is a matter for a customer and their electricity supplier.

For more information on how and when customers can expect to get paid for export, please see CRU’s website at this link.

Yes. 

Micro-Generation can be applied for using a simple inform and fit process by submitting an NC6 Form (Download PDF | 144 KB) to ESB Networks. This application process can be used to connect a generator with a maximum export of 6kVA at single phase or 11kVA at three phase.

Mini-Generation enables the connection of inverter connected generators up to a maximum total of 17kVA at single phase or 50kVA at three phase. Applications in this range can be made by submitting an NC7 form (Download PDF | 99 KB) to ESB Networks and following the application process. 

Where a change of meter is required in order to measure export, the meter will be scheduled for replacement under the current phased Smart Metering Rollout Programme.

Currently the Smart Metering Rollout Programme is working to replace standard single phase domestic 24-hr meters (MCC01). Under the current rules announced by the CRU if you are eligible to receive a smart meter during this phase of the rollout, then you will need a smart meter to be paid for export. Where customers are eligible to have a smart meter installed, ESB Networks will endeavour to install a smart meter within four months of the completion of a valid Mini-Generation NC7 application process. ESB Networks will be in contact in advance of your smart meter exchange. For more information on the Smart Metering Rollout Programme please see this link.

If you are not eligible to receive a smart meter during this phase of the rollout, then CRU has outlined that you may be paid based on a deemed export calculation until such time as a suitable smart meter is available for your connection type and installed as part of the phased Smart Metering Rollout Programme. Details of this calculation will be announced by the CRU in due course.

For more information on how and when customers can expect to get paid for export and the metering requirements, please see CRU’s website at this link.

Eligibility criteria for payment for export to the grid are determined by CRU. For more information on the eligibility criteria, please see CRU’s website at this link.