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Who We Are

We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
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Existing Connection

We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
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Whether you are a domestic or a commercial customer, we will provide a new electricity connection that best suits your needs.
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Staying Safe

Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
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Customer Service Contacts

Emergencies

For calls related to:

Loss of Supply
Damage to networks
Dangerous Situations eg fallen power lines

Phone ESB Networks on:

1850 372 999

(24hours/7Days)
Or, if you are calling from outside republic of ireland, phone

+353 (0) 21 2382410

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Our Services

For calls related to:

New Network Connections
Increased Connection Capacity
Work Orders & all General Enquiries

Phone ESB Networks on:

1850 372 757

(8:30am - 6pm, Mon-Fri)
(8:30am - 1:30pm, Sat)

Or, if you are calling from outside Republic of Ireland, phone

+353 (0) 21 2386555

Email: esbnetworks@esb.ie

Queries/Feedback/Complaints

For calls related to:

General Queries
Customer Feedback
Complaints

Phone ESB Networks on:

1850 372 757

(8:30am - 6pm, Mon-Fri)
(8:30am - 1:30pm, Sat)

(or, if you are calling from outside republic of ireland, phone

+353 (0) 21 2386555

Email: esbnetworks@esb.ie

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