Customer Centre Accreditation (CCA) Award - 2019
The ESB Networks Customer Care Centre were recently presented with a silver award for successfully achieving CCA Global standard accreditation for over 10 consecutive years. Picture shows; Dervla O'Flaherty, Customer Experience Manager, Pat Philpott, Operations Manager, National Customer Care Centre, Liz Barclay, CCA Board, Paul Mulvaney, Executive Director, ESB Networks, Ann Fehilly, NCCC accepting the award on behalf of all staff in NCCC; Carmel Geaney, Logistics Manager, NCCC & Pat Horgan, Team Leader, NCCC.