How to Find Your Meter RM and Serial Number

If you have just moved into a premises and you don't know the MPRN number, it can be identified by supplying the Meter RM and Serial Number.  The Meter RM and Serial Number are printed on the front of your meter.  For example,  in the image above the RM is 534 and the serial number is 41053319 (above the bar code).  Please have this to hand, before you phone our National Customer Contact Centre on 1800 372 757.

If you are a registered customer already, your MPRN number will be printed on your Suppliers electricity bill.  It starts with the digits "10" and it is 11 digits long.

If you are a registered customer, your MPRN number will be printed on your Suppliers electricity bill.  It starts with the digits "10" and it is 11 digits long.  Your MPRN is a unique number assigned to your electricity connection and meter. 

If you are not the registered customer you will need to find your Meter RM and Serial Number, which will help to identify your MPRN number.  The RM and Serial number are printed on the front of your meter (usually above or below the bar code).  Please have this to hand before your phone our National Customer Contact Centre on 1800 372 757.