Services we provide

Details	Information available

Services provided or to be provided to the public	Existing Connections New Connections Safety Meter Reading PowerCheck Report a Power Outage Acting Responsibly Information about ESB Networks DAC. can also be found on the following websites: Commission for Energy Regulation Department of Communications Climate Action and Environment Information regarding planning permissions can be accessed directly from the relevant local authority Documentation relating to the current Retail Market Design, and the Retail Market Design Service of ESB Networks, can be found on the RMDS website. Information on the Meter Registration System Operator (MRSO) who is responsible for the Change of Supplier process and the processing/aggregation of meter data required to support Trading & Settlement in the competitive electricity market can be found on the MRSO website.
How to access Distribution System Operator services	Please refer to Our Publications Section and Customer Service Section
How much Distribution System Operator Services cost to access	View Charges section in Our Publications
Administration of Distribution System Operator services	Please refer to the links above. Additionally, ESB Networks' Annual Performance Reports and Annual Compliance can be found here: ESB Networks' Reports
Review or appeal rights relating to Distribution System Operator services	Feedback and Complaints CRU Complaint process Generator Connections - Complaints Procedure (PDF \| 40KB)
Research projects undertaken by the Distribution System Operator	Research Projects