We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Whether you are a domestic or a commercial customer, we will provide a new electricity connection that best suits your needs.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
For Faults/Emergencies (24 hour / 7 day service) Ring 1850 372 999 or if calling from outside Republic of Ireland, phone +353 21 2382410
From the 14th October 2015, the Freedom of Information Act 2014 applies to ESB Networks DAC in its capacity as the licensed Distribution System Operator.
The Freedom of Information Act 2014 (FOI Act) provides that every person has the following legal rights:
Your FOI request should include the following:
Please note that proof of identity is required in the case of an FOI request for personal information.
For more information see Freedom of Information
ESB Networks DAC. Freedom of Information Office
Phone: 01 2996027