Online Connections

The verification code is valid for 5 minutes.

Follow these steps:

1. From the Log In screen, select 'Forgot Password'
2. Enter the email address you used to register
3. Click 'Send Verification Code'
4. Check your email for a verification code. This code will ensure that your data is secure
5. Enter this code into the 'Verification Code' field and select 'Verify Code'
6. Create new password

No. Once you have registered online you may apply for multiple connections.

Note: The verification code is valid for five minutes so this may have timed out.

If this is the case then click resend verification code.

Otherwise, email:

New.Connections@esb.ie

• Domestic and commercial customers
• Those seeking change of capacity

Note: Domestic and commercial customers can also apply online for reconnections, if the premises has been disconnected for more than 2 years.

Yes. Once you have registered online you may apply for multiple connections.

The verification code that we send to your email address is valid for 5 minutes.

Verification steps:

1. You will need an email address for verification purposes and to track your application.
2. Input your email address and click send verification code
3. Once the email address and code have been verified you will need to input a secure password.
4. Our registration will be complete when you click Register.

It will take a few minutes to register. Once you input your email address, verify the code we send via email and confirm your password your registration will be complete.

Yes, if you need to change your contact email address.

1. Log in
2. Select My Profile
3. Select My Details
4. Select Edit Contact Details
5. Enter the email address that you want us to use when contacting you

When you register online you have the ability to:

• Apply online for a new connection for a domestic, business or multi-unit premises
• Apply online to change the capacity of an existing connection
• Apply online to reconnect a premises if it has been disconnected for more than 2 years
• Track the progress of any application from submission to live connection, for an connection less than 100 kVA
• Access information on outstanding requirements (such as informing us that your underground service duct is ready) so that we can progress your connection

1. You will need an email address (for verification purposes).
2. Input verification code on the registration page. 
3. Input a secure password.

Online Connections