What happens with my smart meter consumption and export data during a power outage?
Can I download a file for a premises I previously lived in?
What information is shared with my electricity supplier?
The electricity usage details on my ESB Networks Online Account are different to my supplier bill. Why is this?
I have had a smart meter for a while, but I can only see data for a short period of time or data appears to be missing. Why is this?
As a microgeneration customer, how is my consumption and export electricity reflected in the ESB Networks Online Account?
What is the difference between import and export data?
What is the difference between kW and kWh?
What data is contained in each of my downloadable files?
What file types are supported to download the smart meter data?
Who has access to my smart meter data?
How up-to-date is the smart meter data?
What electricity information is available through my ESB Networks Online Account?