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For emergencies: Call 1800 372 999
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Customer support

Power outages

Emergency

If you are in an emergency situation or if you see or know of damaged lines or networks, DO NOT TOUCH, DO NOT GO NEAR, instead please call the number below immediately.

Call 1800 372 999 Call +353 212382410

Vulnerable customers

Supporting the needs of customers most vulnerable to the loss of electricity supply is a key priority for ESB Networks. Vulnerable customers include those who need vital electrical medical equipment on a daily basis.

Go to Vulnerable customers

Frequently asked questions

What should I do in the event of loss of supply during storms?

Go to "Preparing for severe weather conditions".

The electricity in my area is not working. Who do I contact to find out when it will be back?

Real-time information on outages:


ESB Networks PowerCheck

Online:

Report it Online


Call:

1800 372 999 or +353 21 2382410

The electricity supply has not been restored when expected. Who do I contact to find out when it will be back?

Real-time information on outages:

ESB Networks PowerCheck

Call:

1800 372 999 or +353 21 2382410

Are planned electricity interruptions confined to weekdays only?

No, they can occur on any day of the week.

Will power be restored at the time shown on the notification I receive?

We aim to keep to the estimated time on the notification you receive and the vast majority of planned interruptions are completed on schedule. However, occasionally the work can overrun due to technical or safety reasons. The safety of our staff and customers has to get priority. As such, you should regard your supply as being live at all times during an outage. It could be restored at any moment.



All planned interruptions involving more than 10 customers will have access to real time updates on PowerCheck.

Can't find what you're looking for? We're here to help.

Go to Customer support