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Customer support

Check power supply in your area

PowerCheck provides customers with real-time fault information on all major faults. You can also report power outages and find information to be prepared in the event of a power cut.

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Network upgrades

We’re committed to enhancing the resilience of the electricity supply to homes, farms and businesses, particularly in the areas worst affected by severe weather events as part of our Winter Resilience Plan 2025.

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Over 2 million smart meters installed across Ireland

ESB Networks installs over 2 million smart meters

More than four out of five households across the country now have a smart meter installed. Customers with a smart meter and an ESB Networks Online Account get insights into how they are using energy in the home and can even upload their energy usage data to price comparison websites, to get accurate advice on which is the best tariff for them.

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Publications & Consultations

Through our publications and consultations, we seek to actively inform and engage with our customers and stakeholders on specific areas and activities from across our business. We appreciate the opportunity to hear our stakeholders’ concerns, views, and expectations so that we are better informed in our decision-making and management of the electricity network.

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Stakeholder & Public engagement

We know that only by listening and engaging with our stakeholders and customers can we truly reflect their needs in how we shape the future of our business and the electricity network.

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