Cyclical meter replacement
Why electricity meters are being upgraded
As the licensed Distribution System Operator (DSO), ESB Networks is authorised by the Commission for Regulation of Utilities (CRU) to provide metering and data services to the electricity market in Ireland.
In fulfilling our wider responsibility to manage and maintain all network assets, we ensure that electricity meters are regularly maintained and upgraded. This ongoing programme guarantees that meters continue to meet the operational and regulatory needs of the electricity market.
Meter upgrades are carried out on a rolling basis and are included in the CRU’s PR6 determination.
Frequently asked questions
Why are electricity meters being upgraded?
Consistent with fulfilling our wider responsibility to manage and maintain all network assets, we ensure that electricity meters are regularly maintained and upgraded. Funding is included within PR6 for meter upgrades. ESB Networks ensures this is done in the most economic and efficient manner which has resulted in us commencing this work in early 2026.
We are upgrading electricity meters to provide the latest technology which will support future innovation in the home. The upgrade will also enable us to monitor and respond more efficiently to service disruptions, ensuring we can maintain a high level of service for our customers.
Is there a charge for the meter upgrade?
What additional features are on the upgraded meter?
The upgrade uses LTE-M or NB-IOT networks which are based on 4G and provided by Three Ireland. You will continue to have access to more detailed information about your electricity usage through the ESB Networks Online Account, access to time-of-use tariffs from suppliers and receive payment for any electricity exported onto the grid from solar panels.
The upgrade also includes a new P1 Port, which will allow you to access near real-time information. The P1 Port will be available in late 2026.
Who do I call if I have a question about the meter works at my property?
Who will carry out the meter upgrade work?
The upgrade will be carried out by either an ESB Networks technician or an electrical contractor working on our behalf.
All our installers carry photo ID badges identifying them. All ID badges have a photograph of the installer, company logos and clearly state they are working for, or on behalf, of ESB Networks. If you have any concerns, you can call us on 1800 928 123 or 01 698 5005