Power Outages in Severe Weather

Severe Weather

Safety in a Storm

Electricity distribution networks can suffer damage from storms.  High winds and falling trees cause overhead power lines to break and fall which can interrupt the electricity supply to large areas. Excess surface water can flood underground electricity cable vaults and cause damage. Lightning can also damage power lines, electricity poles and equipment, sometimes leading to the pole catching fire. Sometimes, it can take time to locate the damaged network and complete the repairs. It is important at these times to keep clear of electricity wires.  

 Fallen wires are never safe to touch or handle.

Communication during storms

When severe weather is forecast all ESB Networks crews are mobilised to the affected areas to be ready to restore electricity service as soon as it is safe to do so. In severe storms it may not be safe to begin the repair work immediately, at least until it is safe to do.

ESB Networks understands that it is important to give you as much information as possible, including when the electricity service is expected to be restored.

ESB Networks PowerCheck

ESB PowerCheck -  real time updates on faults are available on  Powercheck.

You can Report the Fault Online or Check the Outage Status for fault updates and restoration times.  to ensure privacy of information you will need your 11 digit MPRN and the name or telephone number associated with your account.
We also provide the media with regular updates which are broadcast on local and national radio and also on TV news bulletins.
We also keep our twitter account updated with relevant information. Follow us @ESBNetworks.

The 24 hour emergency number 1800 372 999 or +353 21 2382410 can sometimes be busy if there is widespread disruption to the electricity service.

During these times, a system of automated messages are provided.

Safety Tips

  • Make sure you have multiple torches and extra batteries. Be very careful if you are using candles.
  • Keep a plug-in telephone that does not require electricity.
  • Keep the Emergency telephone number 1800 372 999 or +353 21 2382410 to hand, along with your MPRN number (on your bill). This MPRN number helps to identify the exact network serving you.
  • Do not call any other ESB telephone number as the emergency numbers are the only ones that can give you up-to-date information and, where appropriate, will have the automated messages relevant to your area.
  • If you have special needs because of infirmity or restricted mobility, or if you use electrical home medical equipment, please make sure that you are registered on the Medical Register. Contact your electricity supplier to ensure you are on their medical register.
  • If you have elderly neighbours, please check that they are OK.  
  • If your electricity fails, switch off all appliances EXCEPT your fridge and freezer and one light. Avoid opening the freezer.  
  • Remember never to put yourself in danger and to alert the emergency services if a dangerous situation arises. 
  • Where possible, consider making alternate arrangements to stay with family or friends if you are impacted by the power cut.  
  • If possible, boil water and store it in flasks in advance of the power cut.


Use of a Stand-by Generator: 

Stand-by generators are a useful source of electricity in emergency situations when the ESB Networks supply is unavailable.

Please note that special rules apply to the installation of stand-by generators which your  registered electrical contractor will advise you on.

Losing Power in a Major Storm

During a major storm electricity networks can suffer severe damage.  We welcome your call to inform us that you have no power and appreciate you contacting us with emergency information. This video shows you what to do if you experience a power outage during a major storm.

Safety Tip: Safety first - if you see any damaged electricity poles or wires DO NOT TOUCH or DO NOT GO NEAR. Call 1800 372 999 or immediately or 999 or 112