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My Tracker is showing '60 days from Terms Accepted' in the estimated timeframe. What does this mean?

If no significant work is required, ESB Networks aims to complete your connection 60 business days after receiving your signed connection agreement and payment.


Our ESB Networks Customer Charter PDF sets out our metering and connection timing guarantees.


ESB Networks customer charter

(PDF | 742 KB)

 

  • Provided you have applied and paid for the connection at least 10 weeks prior to the completion of your electrical installation, we will complete your new connection within 2 weeks of receipt of the wiring certificate.
  • This is subject to the conditions in the letter of quotation being met (e.g. wayleaves, wiring certificate, underground service duct ready) and no significant network reinforcement being required.