Why do I have to upload a 'Notification of Authorisation' when applying for a new connection on behalf of my client? Can an Agent/Contractor submit an application on my behalf? Why do I need to include an email address for my client in addition to a 'notification of authorisation'? How long is the verification code valid? Can I change my email address after I've signed up? I am applying for commercial and domestic premises can I do this with the one registration? I have forgotten my password, how do I get a new password? I am applying for more than one connection do I need to register separately for them? Once I have registered what options are available for me to complete online? I have tried to complete the registration but I am getting an error message? Is there a maximum time to complete online registration? How long does it take to register? What information do I need to complete online registration form? Online connections Who can apply for online connections?

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Renewable connection Existing connections Manage my meter Modify a line or equipment

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