To protect your data, ESB Networks will verify the email registered on your ESB Networks Online Account. If you have not received the verification email, please check your Spam or Junk folder.

Yes, if you need to update your password you can do via the process in the Forgot Password link on the login page. Customers who have included a mobile number in their online account profile can update their password using either their email address or their mobile number.

Creating an online account is easy. You can register here using your email address and creating a password to login. You will need to submit your name and mobile number. It is important that you use the name and mobile number that you registered with your current electricity supplier.

For a number of services, you must register the Meter Point Registration Number (MPRN) for your property. You can add your MPRN at the point of registration or find it later via our 'Find my MPRN' service. Your MPRN can be found on your electricity bill - for more details click here. We will verify the MPRN using a two-factor authentication process via an SMS to the mobile phone registered to that MPRN.

A number of the services offered in the ESB Networks Online Account do not require an MPRN to be registered e.g., Find My MPRN, New Connection applications.

No. You can only create an account with one email address (we will ask to verify that it is correct).

Yes. When you create your account online, you will be able to link all the Meter Point Reference Numbers (MPRNs) where you are the registered customer. We will require you to complete a two- factor authentication process via an SMS to the mobile phone linked to the MPRNs. Please note that the mobile number and the name you register on your account MUST match the details registered with your electricity supplier. You should be able to view those details on your electricity bill.