Your Meter Point Reference Number (MPRN) may be removed from your ESB Networks Online Account if you have previously indicated on the website that you wish to remove the MPRN.

The other potential reason is that a change of legal ownership has taken place and you are no longer the registered customer of that MPRN e.g., you no longer reside at that property. If that is incorrect, please contact ESB Networks by calling 1800 372 757. If phoning from outside the Republic of Ireland, call 021 2386555.