I was sent a rewards email but never redeemed or swapped the eGift Card and now I can't find the email from Prezzee containing the reward. Can the reward email be reissued?
I was sent rewards from Prezzee before November 18th but haven't redeemed / swapped them yet. Will the value of these rewards be impacted?
Why has the value of the rewards changed?
From when will the value of rewards change?
If I do not act on the Energy Event notification, will I later be penalised in anyway by ESB Networks?
I have heard of a System Alert before, is this the same as an Energy Event?
When I am asked to shift my electricity consumption to a different time will it cost me money?
I received an energy event notification, but my friend has not, why is this?
I have received an Energy Event notification. What does this mean?
When will I be paid my reward?
Can I change the reward I have been offered?
How much will I be rewarded with for taking action?
I did not receive my eGift Card from Prezzee. Who should I contact?
How will I receive my reward?
Are ESB employees rewarded as part of the ‘Is This a Good Time?’ campaign?
Will I be rewarded for registering for ‘Is This a Good Time?’?
I want to update my contact details, how do I do this?
Why on signing up, was I asked for information about my personal circumstances?
I signed up for ‘Is This a Good Time?’ and have unsubscribed, but I’m still receiving updates. What do I do?
I signed up but I am not receiving communications, what should I do?
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