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Update on ESB Networks Online Account Issue

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Due to essential IT maintenance, there was a lag impacting data processing for the My Energy Consumption application on the ESB Networks Online Account. The Online Account was back to normal on June 15th.   ​

 

ESB Networks can confirm that smart meters were operating as normal, meter data is being provided to Suppliers as normal and there is no impact on billing or payment.

FAQs

Does the issue with the Online Account affect my payment for my export?​
ESB Networks can confirm that smart meters have been operating as normal and all smart meter data is being provided to Suppliers as normal. There is no impact on billing or payment cycles. Any queries about payment should be directed to your Supplier.