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For emergencies: Call 1800 372 999
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Customer support

Important update if you have the PowerCheck App

PowerCheck has been updated recently however the downloadable app is not maintained and will be removed from the stores. Please delete this app from your device as it no longer gives you outage information. You will see the outage map displayed with no outages and you will receive a prompt advising there is an issue communicating with the server.

PowerCheck is a mobile responsive site and available through browsers such as Safari, Firefox, Chrome and Edge and can be accessed on mobile, tablet or desktop devices. A handy tip is to bookmark the website, so it's there should you need it.

PowerCheck.ie

PowerCheck guidelines

Using the map view
Click on the map to see service interruptions in your area. A cluster of service interruptions will break out into individual interruptions as you zoom in on the cluster. By tapping on a "pin", you can get the latest service interruption information including estimated restore time. If you don't see any service interruptions in your area you should report your fault online or contact us at 1800 372 999 or +353 21 2382410.
Using the list view
You can also view a list of service interruptions in your local area. Click on the list, then select your local area. You will then see all current service interruptions in that area. Select a service interruption for more information, including estimated restoration time. If you don't see any service interruptions in your area you should report your fault online or call us on1800 372 999 or +353 21 2382410.
Technical issues
If you are encountering problems when using this application you can mail us at esbnetworks@esb.ie with PowerCheck in the subject field. Please provide us with as much of the detail of the problem in order to help us resolve your problem.