​Operational Excellence

Operational Excellence

We use a range of modern systems and technologies to keep our network safe and operating efficiently for all our employees, contractors and customers. These have evolved over time and are now embedded as core parts of how we manage our assets and deliver all of our work programmes.

We continually challenge ourselves to improve these systems and processes and to embrace developing technologies to increase efficiency and deliver value to our customers.

Safety First

While we improve our systems and processes through the deployment of technology, the delivery of a safe network for our customers and staff, and the safe management of all who work on or near to the electricity network will always underpin our activities. 

We will continue to deploy mobile technology to make work delivery faster and safer, and we will ensure that the systems that monitor and control our network are developed to the highest international standards to support our customer needs in particular to deliver flexibility, resilience and enhanced public safety.