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ACS
We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
A subsidiary within ESB Group, we are the licensed operators of the electricity distribution system in the Republic of Ireland. We are responsible for building, operating, maintaining and developing the electricity network and serving all electricity customers across the country.
We are responsible for constructing all the medium and low voltage electricity network infrastructure in the country and operating and maintaining this infrastructure, owned by ESB. The electricity distribution network includes all distribution stations, overhead electricity lines, poles and underground cables.
ESB Networks activities are funded through ‘use of system charges’ received via Electricity Suppliers billing customers for electricity usage. These ‘use of system charges’ are controlled by the Commission for Regulation of Utilities.
Customer service is at the heart of everything we do. We provide services to every electricity customer irrespective of their electricity supplier. Our countrywide staff of more than 3,000 people are committed to making excellence the hallmark of all aspects of our dealings with you.
177,500 km
The total length of the overhead
lines and underground cables
in the Transmission and Distribution systems
managed by ESB Networks
ESB Networks finances, builds and maintains the transmission system through which electricity flows from generation stations to bulk supply points near Ireland’s cities and towns. It does this under a Transmission Asset Owner licence granted by the CRU ESB Networks performs its Transmission related functions under the direction of Eirgrid.
We connected
30,206
new customers in 2019
to make a total of
2,371,745
customer connections to the
distribution systems
The distribution system transports electricity from the bulk supply points to all electricity users. We carry out all the functions under the Distribution System Operator License (DSO) (PDF 1MB) granted by the CRU These include planning, construction, maintenance, operation, metering of customer end use and provision of data to electricity supply companies.
ESB Networks DAC., Registered in Ireland - Registered No. 465172. Registered Office: Clanwilliam House, Clanwilliam Place, Dublin 2. Eircode DO2 CV61.