Customer Connection Method Sub Group Meetings Schedule

The customer connection method sub-group meetings are the primary connection method discussion vehicle for customers, this document is a revised schedule for these meetings.

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Certificate of Completion for Medium Voltage (MV) Substation Buildings (No.13320)

This form must be sent to ESB Networks when a substation is complete and ready for installation of Medium Voltage switch-gear.

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Duct specifications of LV Cable for non-domestic connections - page 1 of 2

This document outlines the Low Voltage duct and trench specifications for Business and Industrial parks.

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Distribution Annual Compliance Report 2010

This Report outlines the activities undertaken by ESB Networks DAC in relation to the implementation of the Compliance Programme during 2010.

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Safe Use of Electricity in the Home

The Safe use of electricity in the home

This booklet provides safety tips and instructions on how to use electricity safely in you home.

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Schedule of Operation and Maintenance Charges

This document outlines the Operation and Maintenance Charges that apply to Generators, Combined Heat and Power (CHP) and Auto-producer customers.

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Customer Service Improvement

Customer Service Improvement Plan 2013 – 2016

This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.

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Always Dial Before You Dig - Danger

Poster - Always Dial Before You Dig.  Avoid the dangers of underground electricity cables.

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ESB Group Policy Statement on Environmental Management and Sustainability

This Policy is a statement of the commitment of ESB Group in conducting our activities and those of our subsidiary companies in an environmentally responsible manner. This policy statement commits ESB Group to comply with all statutory and regulatory environmental legislation pertaining to our business operations.

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Large Business Deemed Letter

A letter which accompanies and forms part of a Standard Connection Agreement (SCA) deeming the Agreement to be accepted if the customer continues to use the connection.

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