We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Whether you are a domestic or a commercial customer, we will provide a new electricity connection that best suits your needs.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
The customer connection method sub-group meetings are the primary connection method discussion vehicle for customers, this document is a revised schedule for these meetings.
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This form must be sent to ESB Networks when a substation is complete and ready for installation of Medium Voltage switch-gear.
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This document outlines the Low Voltage duct and trench specifications for Business and Industrial parks.
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This Report outlines the activities undertaken by ESB Networks DAC in relation to the implementation of the Compliance Programme during 2010.
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This booklet provides safety tips and instructions on how to use electricity safely in you home.
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This document outlines the Operation and Maintenance Charges that apply to Generators, Combined Heat and Power (CHP) and Auto-producer customers.
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This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.
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Poster - Always Dial Before You Dig. Avoid the dangers of underground electricity cables.
This Policy is a statement of the commitment of ESB Group in conducting our activities and those of our subsidiary companies in an environmentally responsible manner. This policy statement commits ESB Group to comply with all statutory and regulatory environmental legislation pertaining to our business operations.
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A letter which accompanies and forms part of a Standard Connection Agreement (SCA) deeming the Agreement to be accepted if the customer continues to use the connection.
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