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ESB Networks Annual Compliance Report 2013

This Report outlines the activities undertaken by the DSO and TAO in relation to the implementation of the Compliance Programme during 2013.

Download PDF | 98 KB

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Distribution Annual Compliance Report 2010

This Report outlines the activities undertaken by ESB Networks DAC in relation to the implementation of the Compliance Programme during 2010.

Download PDF | 64 KB

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Distribution Annual Compliance Report 2009

This Report outlines the activities undertaken by ESB Networks DAC in relation to the implementation of the Compliance Programme during 2009.

Download PDF | 38 KB

Vulnerable Customer Policy

ESB Networks Vulnerable Customer Policy

In this Code of Practice we outline how we support you as a Vulnerable Customer.  If you are registered with your Electricity Supplier as a vulnerable customer we offer support by providing the services outlined in this document.

Download PDF | 189 KB

Customer Service Improvement

Customer Service Improvement Plan 2013 – 2016

This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.

Download PDF | 602 KB

FORM

FOI Application Form ESB Networks

Application form to make a Freedom of Information Request to ESB Networks

Download PDF | 484 KB

Farm Safely with Electricity

Farm Safely with Electricity

The booklet is part of our commitment to providing leadership in safety. It provides some practical guidance on farming safely with electricity.

Farm Safely with Electricity | 1MB

Farm Well Farm Safely

Farm Well Farm Safely

This booklet provides you with some useful steps when it comes to working safely and effectively with electricity on the farm.  A good reference booklet to keep to hand.

Download PDF | 962 KB

Safe Use of Electricity in the Home

The Safe use of electricity in the home

This booklet provides safety tips and instructions on how to use electricity safely in you home.

Download PDF | 1 MB

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ESB Networks Electrical and Magnetic Fields

In accordance with our desire to deal in an open manner with this issue we are providing you with this information on the subject of electrical and magnetic fields. The quality of your living and working environment, along with the welfare of livestock and farm crops is of the utmost importance to us at all times.

Download PDF | 2 MB