We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop..
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
This Report outlines the activities undertaken by the DSO and TAO in relation to the implementation of the Compliance Programme during 2013.
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This Report outlines the activities undertaken by ESB Networks DAC in relation to the implementation of the Compliance Programme during 2010.
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This Report outlines the activities undertaken by ESB Networks DAC in relation to the implementation of the Compliance Programme during 2009.
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In this Code of Practice we outline how we support you as a Vulnerable Customer. If you are registered with your Electricity Supplier as a vulnerable customer we offer support by providing the services outlined in this document.
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This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.
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Application form to make a Freedom of Information Request to ESB Networks
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The booklet is part of our commitment to providing leadership in safety. It provides some practical guidance on farming safely with electricity.
Farm Safely with Electricity | 1MB
This booklet provides you with some useful steps when it comes to working safely and effectively with electricity on the farm. A good reference booklet to keep to hand.
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This booklet provides safety tips and instructions on how to use electricity safely in you home.
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In accordance with our desire to deal in an open manner with this issue we are providing you with this information on the subject of electrical and magnetic fields. The quality of your living and working environment, along with the welfare of livestock and farm crops is of the utmost importance to us at all times.
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