We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
This document lists the conditions with which ESB Networks DAC. must comply in order to discharge its functions as Distribution System Operator (DSO).
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This document lists the conditions with which ESB Networks must comply in order to discharge its functions as Distribution System Owner (DAO).
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This document lists out the conditions with which ESB Networks must comply in order to discharge its functions as Transmission Asset Owner (TSO).
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This code specifies the minimum technical, design and operational criteria to be complied with for all commercial metering and data collection equipment, as well as the associated procedures.
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This document explains the arrangements that exist at the interface point between the electricity network and customers' equipment for a range of electricity connection situations.
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This document provides landowners with information about their rights when dealing with ESB Networks when needing entry to land or premises.
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This document outlines the circumstances and conditions under which network connection points are de-energised.
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ESB Staff Compliance Code of Conduct
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ESB Staff Compliance Code of Conduct. 2010
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This document establishes the standards for distribution system security and planning (in accordance with Condition 11 of the Distribution System Operator's licence).
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