Apprenticeship pdf

This pdf contains information about entry requirements for an Electrical/Network Technician Apprenticeship in ESB Networks . It also has details on interview tips and how to apply.

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Customer Service Improvement

Customer Service Improvement Plan 2013 – 2016

This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.

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Customer Charter

ESB Networks' Customer Charter

The 12 Service Guarantees that represent the targets which our staff will be expected to meet or beat when providing you with the range of ESB Networks related services.

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ESB Networks Terms and Conditions for Twitter/Instagram Competition

Terms and Conditions for ESB Networks Twitter/Instagram Competition

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Vulnerable Customer Policy

ESB Networks Vulnerable Customer Policy

In this Code of Practice we outline how we support you as a Vulnerable Customer.  If you are registered with your Electricity Supplier as a vulnerable customer we offer support by providing the services outlined in this document.

Download PDF | 189 KB


Expression of Interest for Partnering with ESB Networks on P2P Energy Trial

ESB Networks is seeking Expressions of Interest from domestic electricity suppliers to become a partner on a Peer-to-Peer Energy trial as part of the Dingle demonstration project.  The final date for submission of Expressions of Interest is 3rd July 2020 and ESB Networks intends to have selected its preferred partner by end July, with the trial commencing from September 2020. 

Request for Expressions of Interest for Partnering with ESB Networks on P2P Energy Trial | Download PDF 1 MB


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