We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop..
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
ESB Networks is committed to enabling the move towards a low carbon future by enabling technologies and facilitating our customers' transition to a low carbon future. Our latest report focuses on microgeneration. Read more here Assessment of the scope for higher penetrations of distributed generation on the low volage distribution network | Download PDF 8MB
This pdf is an update on the Laois-Kilkenny Reinforcement Project. The pdf is a Q&A prepared by the Laois-Kilkenny Reinforcement Project Team.
Laois Kilkenny Reinforcement Project Door Drop Q&A |Download PDF 1 MB
In this Code of Practice we outline how we support you as a Vulnerable Customer. If you are registered with your Electricity Supplier as a vulnerable customer we offer support by providing the services outlined in this document.
Download PDF | 189 KB
This pdf contains information about entry requirements for an Electrical/Network Technician Apprenticeship in ESB Networks . It also has details on interview tips and how to apply.
Download pdf | 1 MB
Meter Signals for Customer Energy Management System | Download pdf 240KB
The attached Independent comprehensive hydrogeological and hydrological review of the proposed Coolnabackey Substation found the proposed development will not impact on local water sources posing "no significant risk" and corroborating previous studies undertaken.
Coolnabacky-report-issue-16-2-21 | Download PDF 699 KB
The 12 Service Guarantees that represent the targets which our staff will be expected to meet or beat when providing you with the range of ESB Networks related services.
Download PDF | 1 MB
This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.
Download PDF | 602 KB
ESB Networks employed the services of Irish Rural Link in October 2019 to carry out an independent assessment of community understanding of the Laois-Kilkenny Reinforcement Project.
IRL Report for ESB Networks - Laois Kilkenny Electricity Transmission Project | Download PDF | 225KB
Terms and Conditions for ESB Networks Twitter/Instagram Competition
Download PDF | 148 KB
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