We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
Special care should be taken when using appliances in the kitchen, where the combination of electricity, water, trailing flexes and hot surfaces makes it potentially more dangerous.
Take note of our safety tips below.
Always operate plugs or switches with dry hands
Don't wrap flexes around kettles, irons or toasters while they are still hot as the flexes may get damaged
Unplug an appliance before you clean it
If bread gets stuck in a toaster, always unplug it before trying to release it
Don't line the grill pan with cooking foil as the foil could make contact with live terminals
Unplug an electric kettle before filling it and make sure that the element is covered by the water
Unplug a steam iron before filling it
Make sure flexes aren't trailing across the cooker hob or sink