Now Viewing: Track your Connection View All

You will be able to track your application once you have submitted a completed form.
Yes. You may track all applications submitted online via the My Connection Applications page.

You will find a list of all of your applications there, as well as the status of each application.

You may also select any application you want to view in more detail. Tracking information is only available for new domestic and single commercial connections less than 100 kVA.
You may track new connections for single domestic and single commercial premises less than 100 kVA.
The data is refreshed early morning Monday to Friday. If there has been any change to the status of your connection it will be reflected the following day.

'On Hold’ means that we are waiting on updates for the following information:

  • The wiring certificate from your Electrical Contractor
  • Notification that your underground service duct is ready
  • Confirmation that you have registered with an Electricity Supplier

The Tracker will show you what stage your connection is at. ‘My Action List’ outlines what must be done to ensure your connection progresses.
Your electrician updates the details on your cert electronically via Safe Electric. Safe Electric then advise ESB Networks of the Cert details. This may take up to 2 working days to show on the Tracker.
The date displayed on the Tracker is the date the quote was posted to your correspondence address. Please allow 2 working days for the quote to issue in the post.
Unfortunately at this time we do not have an online version of the quotation. If the Tracker is showing that your quote has been issued, it has been posted to the correspondence address provided. Please allow 2 working days for the quote to arrive in the post.

This means that we are waiting to receive:

  • A signed Connection Agreement, and
  • Payment of the quotation

Your connection application may progress once these are complete.