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We always aim to keep to the estimated times and the vast majority of planned interruptions are completed on schedule. However, occasionally  the work can overrun due to technical or safety reasons. The safety of our staff and customers has to get priority. As such, you should regard your Supply as being live at all times during an outage. It could be restored at any moment.  Real Time updates on Planned outages involving more than 10 customers are available on ESB Networks PowerCheck.
We do not supply generators in such situations. We advise customers a minimum of two working days in advance of any planned outage. We suggest you consult your medical advisor to plan any appropriate measures. Go to Vulnerable Customer Policy for further information.