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You can register for Online Connections here

You will need an email address that you will use anytime you want to track your application. Once you have inputted your email address and clicked send verification code, you will need to access your email address to input this code on the registration page. Once the email address and code have been verified you will need to input a secure password. Your registration will be complete when you click Register.

 

If there is no significant additional work required and we are not reliant on third parties, your connection should be live within a work week. Our New Connections Team will be in contact with you to give you an update or you can contact us on 1850 372 757.

Please note: the countdown displayed is an estimate only and in some cases may take longer.

If there is no significant additional work required and we are not reliant on third parties, your connection should be live within 1 working day. Our New Connections Team will be in contact with you to give you an update or you can contact us on 1850 372 757.

Please note: the countdown displayed is an estimate only and in some cases may take longer.
If there is no significant additional work required we aim to complete your connection 12 weeks from receipt of your signed Connection Agreement and payment. At this time 60 days will be displayed, beginning the countdown to connection. The countdown refers to work days only, meaning weekends, bank and public holidays are not counted.

Log into Online Connections, go to the Tracker and My Actions and confirm Service Duct is complete. Please allow up to 2 working days for this to reflect on the Tracker.
You can pay online or visit the Pay a Networks’ Invoice page on our website for other options.
Go to www.cru.ie and select a supplier of your choice. Register your MPRN (Meter Point Reference Number) with the Electricity Supplier. You will find your MPRN at the top of the Tracker page.
If no significant work is required, ESB Networks aims to complete your connection 60 business days after receiving your signed Connection Agreement and payment.

Our ESB Networks Customer Charter | PDF 742 KB sets out our metering and connection timing guarantees. Provided you have applied and paid for the connection at least 10 weeks prior to the completion of your electrical installation, we will complete your new connection within 2 weeks of receipt of the wiring certificate.

This is subject to the conditions in the letter of quotation being met (e.g. wayleaves, Wiring Certificate, underground service duct ready) and no significant network reinforcement being required.
We have made the service live to your property. For safety reasons your Electrical Contractor will need to remove the isolator switch to turn on the power. If there was a mobile number for the Electrical Contractor on the wiring cert we have already notified them.
‘Connection Works On Hold’ means we are waiting on updates from you to complete this stage of your connection. Please see My Action List for actions that must be taken in order to progress your connection.

In order for the Construction stage to progress you must confirm that the underground service duct, meter cabinet and earth trench (where required) have been installed in accordance with ESB Networks’ specifications and are now ready.