We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
Smart meters are the next generation of digital electricity meters that will bring many benefits to customers, the environment and the economy.
As part of the National Climate Action Plan, ESB Networks is upgrading every electricity meter between now and 2024. Every home, farm and business will receive a new smart meter free of charge which, from 2021, will bring benefits to customers, the environment and the economy.
Every smart meter will help us all become more energy efficient and environmentally friendly as we work towards a low-carbon future. Smart meters will facilitate the development of Ireland’s growing renewable generation, smart grids and support the electrification of transport and heat.
Smart meters will provide you with greater access to accurate information on your energy usage, giving you greater control over your energy consumption. In trials, consumers reduced consumption by up to 3% and peak demand by 8%.
Smart meters will enable more accurate billing, significantly reducing the need for manual meter readings and estimated bills.
The new smart meters will allow ESB Networks to find faults quicker and manage the network more efficiently. It will also enable you to switch electricity supplier and move premises more easily.
Electricity supply companies will begin to offer new smart products and services, giving you more choice and enabling you to move some of your consumption to times of the day when electricity is cheaper.
There is no additional charge for upgrading your meter. Like other meter upgrades, the cost is included in your existing charges for use of the electricity network.