Meter Reading Policy

Meter Technician and Customer at Door

ESB Networks and Meter Reading

ESB Networks is responsible for the electricity meters in every home and business in Ireland. We read every type of meter including mechanical, electronic and Pay As You Go.

Submit a Meter Reading
Regular meter readings enable you to monitor your electricity usage.
A meter reader will call to you up to four times a year to read your meter, there is a planned estimate twice a year.

If you are not at home when the Meter Reader calls, a card will be left inviting you to submit a meter reading.

If you are moving in or out of a property, you will need to submit a meter reading at the time of your move so that your electricity supplier can issue your final bill.

If you lose the key to your outdoor meter cabinet, we are happy to send you a replacement. Call 1800 372 757 or +353 21 2386555.

Quarter Hourly Meter Reading 

For larger commercial and industrial consumers, Quarter Hourly (QH) metering is used.  These meters record the electricity consumption for each 15 minute period during the day.

This information is not available on the meter display.  Instead the meter displays a cumulative total of daily and nightly consumption.  We read all QH meters via a remote connection.  After validation, these readings are passed to your supplier.

If we have a problem reading a meter, one of our technicians will visit your site to resolve the issue.  He/she may also collect the readings manually if necessary.