Customer Service Advisor Roles (Cork-Based)

Are you a looking for your next career move?

ESB Networks is seeking Customer Service Advisors to join our Customer Experience Teams based in Wilton, Co. Cork. If you have excellent communication skills and want to connect to a career with a difference, which includes opportunities to grow and progress then this might be for you! 

Apply for full-time roles

Apply for part-time roles

Join our Cork-based Customer Experience Teams

At ESB Networks, we're all invested in connecting Ireland to a clean electric future, as we work together to help the nation reach net-zero. 

We have a mix of full-time (36.25 hours) and part-time (25 hour) roles available. 

Apply for full-time roles

Apply for part-time roles

Customer Advisors in ESB Networks 

As a Customer Service Advisor you will join our Customer Experience Teams and will be providing support to all electricity customers. Our Customer Service Advisors deal with a broad range of work including; dealing with a variety of customer queries, emergency and no-supply situations, scheduling and managing work programmes and new connections. 

What are we looking for?

  • Experience in a customer-focused environment
  • Excellent communication skills
  • Good PC skills (including Outlook)
  • Attention-to-detail
  • Initiative and problem solving skills
  • Ability to learn new systems and procedures

This job is based in Wilton, Co. Cork. Some hybrid roles will be available after 8-months on-site training. 

Benefits of working for ESB Networks

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1800 372 757
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