Customer Service Advisor Roles (Cork-Based)
Are you a looking for your next career move?
ESB Networks is seeking Customer Service Advisors to join our Customer Experience Teams based in Wilton, Co. Cork. If you have excellent communication skills and want to connect to a career with a difference, which includes opportunities to grow and progress then this might be for you!
Join our Cork-based Customer Experience Teams
At ESB Networks, we're all invested in connecting Ireland to a clean electric future, as we work together to help the nation reach net-zero.
We have a mix of full-time (36.25 hours) and part-time (25 hour) roles available.
Customer Advisors in ESB Networks
As a Customer Service Advisor you will join our Customer Experience Teams and will be providing support to all electricity customers. Our Customer Service Advisors deal with a broad range of work including; dealing with a variety of customer queries, emergency and no-supply situations, scheduling and managing work programmes and new connections.
What are we looking for?
- Experience in a customer-focused environment
- Excellent communication skills
- Good PC skills (including Outlook)
- Initiative and problem solving skills
- Ability to learn new systems and procedures
This job is based in Wilton, Co. Cork. Some hybrid roles will be available after 8-months on-site training.